SORVALINEX Refund Policy

At SORVALINEX, we are committed to providing our customers with high-quality products and services. We understand that occasionally you may need to request a refund, and we have outlined our policy below to ensure a transparent and fair process.

Eligibility for Refunds

• - Refund requests must be made within 30 days of purchase.
• - The product must be unused and in the same condition as received.
• - Original proof of purchase is required for all refunds.

Non-Refundable Items

Certain items are exempt from being refunded, including but not limited to:

• - Downloadable software products.
• - Gift cards.
• - Personalized items.

Refund Process

1. Contact our customer service team at [email protected] to initiate a refund.
2. Send the item back to our returns address: 123 Business Park Rd, Suite 100, Industrial City, IC 54321.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Timelines

Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

If you have any further questions regarding our refund policy, please reach out to our support team. We are here to assist you.